Number of Conferences

Description

The number of times during the contact The entire communication experience for a customer, from beginning to end. when more than two participants were connected to the contact.

In systems with multiple switches, the Switch Call ID or ANI is used to gather the various interactions comprising an entire contact, rather than using the Contact ID. In this case, this field may not contain information related to the entire contact.

In searches, it is used to search for interactions, evaluations, and assessments.

Field information

From the list, select the relevant operator and type the relevant amount.

Valid characters

Value can be any number between 0 and 99.

Wildcard usage

N/A

Note

N/A