Gain AI insights

If your organization is licensed for Genie Bot, you can access the AI Insights workspace Area within an application window where the user interacts with the program. to interact with Genie Bot. Genie Bot is a cloud-based AI chatbot that can extract key insights from interactions. Genie Bot answers business-related questions and offers detailed statistics on customer and contact The entire communication experience for a customer, from beginning to end. center activities and trends.

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