Software version information overview
You can view information about the versions of WFO software that are installed on any V11 (or higher) server in your enterprise.
Specifically, you can view the software version numbers of any of the following:
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Servers
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Update Revisions
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Server role component patches
You can create a Version Report to capture the version information in a report format that you can print or export to Excel.
Support representatives can ask you to create a Software Report and send it to them. Support uses this report to determine the software upgrades necessary to upgrade all WFO software in your enterprise to the latest release.