What is a Server?

Configuring managed servers is a primary function of the Enterprise Manager.

A “managed server Server that is managed by the Enterprise Manager application.” is any server that includes the Enterprise Manager Agent Web application installed on every system server that communicates with the Enterprise Manager regarding any configuration changes or alarm messages for the relevant server. software that enables the server to be managed and configured from Enterprise Manager.

A managed server can support a wide range of applications and functionality. Two characteristics of a server determine the functionality that the server supports:

During a managed server installation, the installation administrator selects a specific platform for the managed server. A platform consists of a group of server roles that support a specific functionality.

There are many different managed server platforms to accommodate the wide range of applications available for your enterprise. One platform, the Consolidated platform, includes every possible server role Entity that contains a logical, predefined set of components (system software or certified third-party software) deployed in the Data Center and Site Zones that provide specific functionality for the system.. Other platforms are smaller and include only the server roles needed to support specific functionality. Some examples of these platforms include Recorder, Speech Analytics Product that analyzes ongoing changes in customer behavior through spoken interactions with the customer, and drives effective organizational changes needed to address challenging market conditions., Database, and Data Warehouse.

A managed server platform can be either a Data Center platform or a Satellite (or Site) platform. Data Center server platforms support applications designed for installation and operation in the data center, while Satellite platforms are designed for installation at remote sites. Satellite platforms usually support either telephone call recording, screen recording, or Speech Analytics functionality.

After the managed server platform installation, the administrator adds the managed server to the Installations tree. The administrator also uses Enterprise Manager to activate server roles on the managed server.

An administrator can activate all the server roles of the installed server platform, or a subset of the server roles of the installed server platform. With some server platforms, server roles are installed in the activated state. The server roles that are activated on the managed server determine the specific functionality that the server provides.

To illustrate further the concept of a managed server, consider a Recorder server. To install a Recorder, the administrator selects the Recorder platform during the server installation.

The Recorder platform installs server roles such as:

After the server installation, the administrator then uses Enterprise Manager to activate specific server roles.

For example, the administrator can activate the Recorder Integration Service role, the IP Recorder role, and the Screen Recorder role. This particular server now provides the functionality supported by these three active roles of the Recorder platform.

Even though there are five other server roles on this server, the administrator does not have to activate them. If the administrator does not activate those roles, the server does not provide the functionality supported by those roles.

The administrator can choose to install another Recorder server and activate the TDM Recorder and the Content Server server roles on this second recorder server.

In this environment, the administrator has installed two managed recorder servers. Although both servers are of the same Recorder platform, each server is providing different functionality to the recording environment. The functionality provided by each managed recorder server depends on the specific server roles that the administrator activates.

While this example is relatively simple, it illustrates the concept of a managed server. A managed server contains a set of server roles that support a platform (or type of functionality). The specific functionality within the platform that a particular server supports depends on the specific server roles that the administrator activates.

In a production environment, the server platforms installed, and the server roles that are activated, depend on the applications used in the environment. Production environments can be complex with many different platforms installed with different server roles activated on servers of the same platform.

Servers are represented to users as Server nodes (or icons) in the Enterprise Manager Installations tree. You can view information about, and configure some server settings, such as connectivity settings, from the Server node.

The Server Role nodes for the active server roles display beneath the Server node in the Installations tree. Many of the configuration settings associated with individual servers are configured at the server role level.