Access training statistics
Training statistics provides a summary of how you are using voiceprint File containing a mathematical summary of the vocal patterns of a person’s voice used in the IAFD product to assist with identity verification and detection. models.
Procedure
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Go to Risk Management Component of the Real-Time Analytics (RTA) Framework that provides interaction search and replay functionality, combined with integration of the Real-Time Analytics (RTA) Framework.. Under Configure, select Employees, Customers, or Targets.
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To open the workspace Area within an application window where the user interacts with the program. shortcut menu, use Additional Actions, on the right edge of the page.
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Select Training Statistics.
The Training Statistics dialog box is displayed.
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Use the information provided to:
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See enrollment Process in the IAFD product where an employee, customer, or target is registered and the system is then able to assist with identity verification and watch list detection when that speaker is on a call. figures by customers, employees, and targets.
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Learn how many voiceprint models you are using across the enterprise.
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