Create a person

Create a person in Risk Management Component of the Real-Time Analytics (RTA) Framework that provides interaction search and replay functionality, combined with integration of the Real-Time Analytics (RTA) Framework. before attempting manual enrollment Process in the IAFD product where an employee, customer, or target is registered and the system is then able to assist with identity verification and watch list detection when that speaker is on a call.. After manual enrollment, you can use all features of voice biometrics for that person for verification Feature in voice biometrics where the speaker’s voice is compared to a collection of employee or customer voiceprints that should match the call. If a match occurs, the speaker is said to be verified. and detection Function of the IAFD product that compares a caller’s voice to one or more voiceprints in a watch list to detect if a target is participating in a call..

Creation of employees in Risk Management is based on the employees defined in the User Management Module that an administrator uses to create a profile for each employee in their organization. module.

Before you begin 

• If creating an employee: Create the employee in the User Management module.

• If creating a customer: Create a field.

Procedure 

1. Go to Risk Management. Under Configure, select the type of person you want to configure (Employees or Customers or Targets).

2. Under Person Details, click Details, and click create .

3. If creating an employee:

   1. Click the Employee Name field.

   2. From the employee selector, locate and select an employee from the organizational hierarchy Hierarchy set up by administrators (via the EM) that is structured according to the managerial and employee hierarchy in the company. that you want to add to Risk Management.

      Element	Description
      	View a list of all employees by name.
      	View employees by organization.
      	Use an existing employee filter, which limits the employees shown.
      	Create an employee filter, which limits the employees shown.
      	Search for an employee using the dynamic search.
      	Sort the list by first or last name Select all employees or no employees Refresh the list for any recent changes to employees

4. If creating a customer or a target:

   1. Enter the Enrollment Name. The Enrollment Name is what is displayed in Risk Management.

   2. Complete the field values appropriate for that person. The fields available are what you configured in the Fields area of Risk Management.

      Although you can enter field values for targets, the system does not use them.

5. Click save .

   If no people exist for the type selected (employees, customer, or targets), use of the save icon is not available until you enter data in the Person Details fields. Complete the preceding steps of person creation before trying to save the person details.

What to do next:

Import an audio segment for a voiceprint model

Related information 

Creating new employees (User Management Guide)