Recorder Real-Time Speech Analytics INum State object
The Real-Time Speech Analytics Product that analyzes ongoing changes in customer behavior through spoken interactions with the customer, and drives effective organizational changes needed to address challenging market conditions. INum State object provides performance counters that show totals for the current state of INums as the system processes them.
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Name |
Description |
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Total INums in WaitingForReaders state |
Sum of INums currently waiting for readers. INums quickly transition from this state to the StartingOnDP state. |
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Total INums in StartingOnDP state |
Sum of INums currently starting on decision processors. A decision processor determines if a condition is satisfied based on keyword and category Grouping of calls in Speech Analytics that pertain to specific business issues among all transcribed interactions. evaluation Form used to review employee performance for a specific interaction, which evaluates proficiency in handling interactions and delivering services to a customer.. INums quickly transition from the StartingOnDP state to the StartingOnStreamHandler state. |
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Total INums in StartingOnStreamHandler state |
Sum of INums currently in StartingOnStreamHandler state. INums quickly transition from the StartingOnStreamHandler state to the StartedOnStreamHandler state. |
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Total INums in StartedOnStreamHandler state |
Sum of INums currently in StartedOnStreamHandler state. INums typically stay in this state for most the time. |
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Total INums in EndingOnDP state |
Sum of INums currently in ending on decision processors. A decision processor determines if a condition is satisfied based on keyword and category evaluation. INums remain briefly in this state before being deleted. |