Deleting Real-Time Speech Analytics Models

You can delete a Real-Time Speech Analytics Product that analyzes ongoing changes in customer behavior through spoken interactions with the customer, and drives effective organizational changes needed to address challenging market conditions. Model if you no longer intend to use it.

If you delete a Real-Time Speech Analytics Model it is removed from the system. If you want to use the deleted Real-Time Speech Analytics Model at a later time, you must upload the model file to the system again.

You can delete an active Real-Time Speech Analytics Model. However, if you delete an active model, any Recorder Analytics Rule associated with that model is no longer active in the system and will not function.

Delete a Real-Time Speech Analytics Language Model