View the uploaded Real-Time Speech Analytics Models
You can view the models that are currently uploaded to the system for the Real-Time Speech Analytics Product that analyzes ongoing changes in customer behavior through spoken interactions with the customer, and drives effective organizational changes needed to address challenging market conditions. feature.
Before you begin
You must have the Enterprise Manager > Language Model Management > View Real-Time Speech Notifications Language Models user privilege Permissions associated with each role that define the features of the application a user is able to view and the functionality in the application the user can access. to perform this procedure.
Procedure
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Click Recording Management > Recorder Analytics Rules > Real-Time Speech Analytics Models.
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If necessary, in the Description column, click the small arrow to the immediate left of models to expand the list of available Real-Time Speech Analytics Models. The expanded list shows all models currently uploaded to the system.