Manage existing Recorder Analytics Rules

Update existing Recorder Analytics Rules by changing engine settings, conditions, and actions to execute, and correcting configuration issues, if any.

For multi-tenant systems, to change the tenant associated with a rule, first delete the existing rule and then create a new rule for the tenant.

Procedure 

  1. If you are the Service Provider Administrator for a multi-tenant system, from the Tenant Filter list on the left, select the tenant with the rule to edit.

    • To display the rules for a specific tenant, select the tenant.

    • To display all Recorder Analytics Rules for all tenants, select All.

    • To display the rules for a specific provider, select Reserved for Provider. Rules are created for the provider when the provider is also a tenant.

  2.  From the Rules list, and select the rule to edit.

  3. To delete the rule, click Delete icon Delete selected rule .

  4. If the rule displays Warning icon Warning, indicating configuration issues, click the icon to view details on the configuration problem.

  5. Update the settings for the Recorder Analytics Rule, as needed:

    • Rule Settings

    • Engine Settings

    • Call Selection

    • Condition

    • Action

  6. To see the status of configuration changes the Enterprise Manager application is currently processing, click Configuration Messages Status iconConfiguration Messages Status.

  7. To restore settings from the last save for the settings you are updating, select Revert Changes icon Revert Changes.

  8. To save changes to the settings, click Save icon Save Changes.

Rule settings

Call Selection settings

Engine settings

Condition settings

Actions settings