Export Interactions: Configure Export Media

The Configure Export Media step of the wizard defines the export destination. Role permissions determine whether you can use a storage target or an SFTP (Secure File Transfer Protocol) destination.

Storage target settings

Setting	Description
Destination	Select a predefined Destination from the list. Selection of a destination is required. Your administrator defines storage targets using Enterprise Manager. If you have no destinations available to you, contact The entire communication experience for a customer, from beginning to end. your administrator.
Path	Enter the storage Path on the storage target. A valid path of up to 32 characters is optional. The path must exist on the destination. If you do not define a path, the system uses the path as defined in the storage target by your administrator. The following characters are not allowed: space, colon (:), asterisk (*), ampersand (&), question mark (?), angle brackets (< and >), single quote ('), double quote ("), and pipe (\|).

Setting

Description

Destination

Select a predefined Destination from the list. Selection of a destination is required.

Your administrator defines storage targets using Enterprise Manager. If you have no destinations available to you, contact The entire communication experience for a customer, from beginning to end. your administrator.

Path

Enter the storage Path on the storage target. A valid path of up to 32 characters is optional.

The path must exist on the destination.
If you do not define a path, the system uses the path as defined in the storage target by your administrator.
The following characters are not allowed: space, colon (:), asterisk (*), ampersand (&), question mark (?), angle brackets (< and >), single quote ('), double quote ("), and pipe (|).

SFTP (Secure File Transfer Protocol) settings

SFTP configuration applies only to users without the role privilege to View Storage Targets. The wizard validates the connection to the SFTP Host before initiating the export.

Define all SFTP connection details for the export. If you do not know the SFTP connection details, contact the person in your organization who manages FTP sites. Your administrator provides all settings required.

Setting	Description
SFTP Host	Provide an SFTP host server to which the export connects and where results are delivered. The SFTP Host is required. Use one of the following for the SFTP Host: A fully qualified domain name of up to 255 characters for a valid SFTP host. An IPv4 address for a valid SFTP host.
Port	Provide the port number on the SFTP Host server used for SFTP connections. A port number is required. The default port number is 22.
Path	Enter the path on the SFTP Host server to which the export results are uploaded. A valid path of up to 32 characters is required. The following characters are not allowed in a path: space, colon (:), asterisk (*), ampersand (&), question mark (?), angle brackets (< and >), single quote ('), double quote ("), and pipe (\|).
Username	Enter the username of the account used to log on to the SFTP server. A username of up to 255 characters is required.
Password	Enter the password for the account used to log on to the SFTP server. By default, asterisks mask the password. A password of up to 255 characters is required.
Show my password	Select to unmask the Password or clear to mask your password. By default, this option is cleared.