Recorder Biometrics Post-Processing Interaction States
The Recorder Biometrics Post-Processing Interaction States object details post-processing interactions by processing state.
The object provides you with the performance counters listed in the table.
Name |
Description |
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Post-Processing Interactions Product that assists contact centers increase operational effectiveness and improves the customer experience through full-time recording, powerful quality monitoring, compliance/liability management, rich reports, and an intuitive, dashboard-style interface. in Initialized State |
The number of post-processing interactions currently in the Initialized state. Interactions should quickly transition from the Initialized state to the Streaming state. |
Post-Processing Interactions in Streaming State |
The number of post-processing interactions currently in the Streaming state. Interactions should quickly transition from the Streaming state to the ServiceProcessing state. |
Post-Processing Interactions in ServiceProcessing State |
The number of post-processing interactions currently in the ServiceProcessing state. Interactions remain in this state as the Biometrics Library continues to process the audio. |