Voice Biometrics Engine performance objects

The Voice Biometrics Engine exposes performance objects you can use. As indicated by the names, most of the objects differentiate between real-time and post-processing activity.

Object

Description

Recorder Biometrics Real-time Summary

Use these counters to monitor the performance and health of real-time processing. These counters provide a summary of the Voice Biometrics Engine real-time processing statistics.

Recorder Biometrics Post-Processing Summary

Use these counters to monitor the performance and health of Voice Biometrics post-processing. These counters provide a summary of the Voice Biometrics Engine post-processing statistics.

Recorder Biometrics Real-time INum States

Use these counters to identify and diagnose real-time processing problems. These counters contain the number of INums currently in each of the processing states.

Recorder Biometrics Post-Processing Interaction States

Use these counters to identify and diagnose post-processing problems. These counters contain the number of interactions currently in each of the processing states.

Recorder Biometrics Real-time Audio Streams

Use these counters to monitor statistics for the real-time audio streams that are being, or have been processed. An audio stream is a channel of INum audio. Stereo INums can have two audio streams.

Recorder Biometrics Post-Processing Audio Streams

Use these counters to monitor statistics for the post-processing audio streams that are being, or have been processed. An audio stream is a channel of interaction In Speech Analytics, an interaction represents a single part of the contact between one employee and the same customer. In Text Analytics, an interaction is the communication session between one or more employees and the same customer with a unifying contextual element. audio. Stereo interactions can have two audio streams.

Recorder Biometrics Real-time Audio Stream States

Use these counters to identify and diagnose real-time processing problems. The counters detail the number of real-time audio streams currently in each of the processing states.

Recorder Biometrics Post-Processing Audio Stream States

Use these counters to identify and diagnose post-processing problems. The counters detail the number of post-processing audio streams currently in each of the processing states.

Recorder Biometrics Recording Processors

Use these advanced counters to monitor low-level information about the internal Recording Processors. This information can be useful for monitoring the health of the system and diagnosing problems.

Recorder Biometrics Real-time Processing Errors

Use these advanced counters to monitor real-time errors detected, such as timeouts.

Recorder Biometrics Post-Processing Errors

Use these advanced counters to monitor post-processing errors detected, such as timeouts.

Recorder Biometrics Real-Tme Processing

Use these advanced counters to monitor the performance of IAFD processing and whether or not IAFD is keeping up with real-time processing.

These counters do not include post-processing activity.

Recorder Biometrics Real-time Summary

Recorder Biometrics Post-Processing Summary

Recorder Biometrics Real-time INum States

Recorder Biometrics Post-Processing Interaction States

Recorder Biometrics Real-time Audio Streams

Recorder Biometrics Post-Processing Audio Streams

Recorder Biometrics Real-time Audio Stream States

Recorder Biometrics Post-Processing Audio Stream States

Recorder Biometrics Recording Processors

Recorder Biometrics Real-time Processing Errors

Recorder Biometrics Post-Processing Errors

Recorder Biometrics Real-time Processing