Recorder Biometrics Post-Processing Summary

The Recorder Biometrics Post-Processing Summary object provides campaign-based processing statistics for the Voice Biometrics Engine.

The object provides you with the performance counters listed in the table.

Name	Description
Total Post-Processing Audio Processed (seconds)	Total number of seconds of post-processing audio that the engine has streamed and processed. Since post-processing audio is passed using temporary files, the total can jump sharply when post-processing of an interaction In Speech Analytics, an interaction represents a single part of the contact between one employee and the same customer. In Text Analytics, an interaction is the communication session between one or more employees and the same customer with a unifying contextual element. begins and then the total will stop changing.
Post-Processing Audio Processing Rate	Rate at which post-processing audio is being processed (total seconds of audio processed per second). Since post-processing audio is passed using temporary files, the rate can jump sharply when post-processing of an interaction begins and then the rate will stop changing.
Total Post-Processing Interactions Product that assists contact centers increase operational effectiveness and improves the customer experience through full-time recording, powerful quality monitoring, compliance/liability management, rich reports, and an intuitive, dashboard-style interface. Initialized	Total number of post-processing interactions that have started processing.
Post-Processing Interactions Processing	Number of post-processing interactions that are currently being processed.
Total Post-Processing Interactions Completed	Total number of post-processing interactions that have finished processing without errors.
Total Post-Processing Interactions Aborted	Total number of post-processing interactions that were aborted due to errors.