Change column width

You can customize the width of each column shown. Some columns can require width adjustment to see all data on your screen. Customize column width separately for search results and for cases In Risk Management, use cases to group interactionss according to the needs of the enterprise. Interactions can reside in multiple cases simultaneously. (or folders). Changes you make apply only to you and persist until you make more changes.

Procedure 

1. Locate interactions using one of the following methods:

   • Search for interactions

   • Access a case or recycle bin (when the 2021R1 - Legal Hold feature is available)

   • Access a folder (when the 2021R1 - Legal Hold feature is not available)

2. Identify the column that you want to resize and point to the rightmost edge of the column heading.

3. When the pointer becomes a , drag the pointer to size the column wider or narrower.

   The new column width is saved automatically.

Related topics 

Customizing the search results

Columns in Risk Management