Access Risk Management metadata detection configuration
Use the Metadata section of Risk Management Component of the Real-Time Analytics (RTA) Framework that provides interaction search and replay functionality, combined with integration of the Real-Time Analytics (RTA) Framework. to define metadata attributes and values used in watch list List that contains one of more voiceprints of people who are of particular interest to an enterprise.s for detection Function of the IAFD product that compares a caller’s voice to one or more voiceprints in a watch list to detect if a target is participating in a call..
Before you begin
To access metadata configuration, as described in Configuring metadata detection for IAFD, verify that you have the correct permissions.
Procedure
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Select Risk Management in the main system navigation.
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Select Metadata under the Configure list.