Campaign conditions

When creating campaigns used by Recorder Analytics Rules, use the guidelines provided as a starting point to assist you.

There are many combinations of campaign conditions. The guidelines provided are not exhaustive, but illustrate some common uses of campaign conditions when used with the Real-Time Analytics (RTA) Framework.

Reprocess interactions previously analyzed

Reprocess interactions where initial analysis yields no result

Archive interactions used to train voiceprint models

Archive interactions with potential targets

GDPR and archived interactions

Create a campaign (Archive Administration Guide)